Due to an unparalleled commitment to customer service, many satisfied clients have submitted letters of thanks and some greatly appreciated reviews.     June 2005 To Marshall & Associates, My husband and I feel the need to let you know how great we think your agent Lori Najera is.  She has been absolutely wonderful!  She worked so hard for us, kept us informed and fought for us when needed.  Lori did everything and more than we expected.  We are so fortunate that she was there in the office the day we called.  We have told our friends in the area that if they decide to sell, Lori is the BEST agent to have.  We just thought that you all should know how wonderful Lori is.  Thank you! Sincerely, The Cassels My husband and I had the wonderful opportunity to work with Lori when we sold our home in Sacramento.  Lori’s professionalism and experience were outstanding.  Her experience and good judgement enabled her to price our home correctly and the results were exceptional.  Once we received an offer, Lori really took the time to explain the details and answer any questions or concerns that we had.  She was always available for questions throughout the process and always responded promptly to our inquiries.   Preparing our home to sell and showing our home was a stressful period that Lori made easier with both her knowledge and positive attitude.  Ultimately, Lori’s abilities as a realtor allowed me and my husband to have an incredibly smooth transaction, one which we are still satisfied with many months later.  Jenna C.

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